Priority 9 from the Setting priorities for social care research in Wales project
| UNCERTAINTY: How can social care for older people be kept at a consistent high quality? (Priority 9) | |
|---|---|
| Overall ranking | 9 |
| JLA question ID | 0102/9 |
| Explanatory note | Older people and carers asked why there were very different standards of care from different companies and different carers and how this could be corrected. |
| Evidence |
No evidence identified |
| Health Research Classification System category | Generic health relevance |
| Extra information provided by this project | |
|---|---|
| Original uncertainty examples | Having had 2 different care companies providing domiciliary care there is a significant difference in the quality and standard of care provided. As an initial recipient of home care we had no benchmark, but on receiving care from a second provider we are now aware of the disparity in services delivered. Perhaps this could be more stringently regulated? I am not reporting poor care from either company, but one provided an adequate service, whilst the current provider delivers an exemplary service. ~ More consistency, care package was changed due to a contract change and this caused a long period of poor service. ~ Just keep the care package consistent and reliable. Audit the care provider. |
| Submitted by | 5 x carers |
| Project information | |
|---|---|
| Project unique ID | 0102 |
| Project name | Setting priorities for social care research in Wales |
| Total number of uncertainties identified by this project. | 35 (To see a full list of all uncertainties identified, please see the detailed spreadsheet held on the JLA website) |
| Date of priority setting workshop | 16 & 17 September 2020 |